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Corporate Travel Management in Hong Kong: The 2026 Guide

Managing corporate travel from Hong Kong in 2026: what a TMC does, routes, policy, cost control, Greater Bay Area trips, and why the compliance story is seven-year records.

产品2026年10月9日Ervin Loke
Hong Kong skyline and Victoria Harbour viewed from Victoria Peak under overcast skies.

Managing business travel from Hong Kong looks simple on paper. There's no VAT, GST or sales tax, and no e-invoicing requirement like Malaysia's MyInvois or Singapore's InvoiceNow to build a booking process around. The work sits elsewhere: profits-tax records that must last seven years, and weekly trips into the Greater Bay Area, each one a border crossing with a duty of care attached.

This guide is for the person who has just been handed "sort out our travel": an ops, finance, HR or office manager at a growing company. It covers what corporate travel management means here, what a travel management company does, what's different about Hong Kong, and how to choose a set-up that fits your volume.

Key Takeaways

• In May 2026, GBTA forecast Asia-Pacific business travel spending of about US$701 billion in 2026, up 10.9% on the year, and said the region would remain the world's largest for business travel (GBTA, 2026). Hong Kong is part of that as a regional headquarters and finance hub.

• Hong Kong has no VAT, GST or sales tax, and no e-invoicing requirement. The compliance story is profits-tax record-keeping: business records must be kept for at least seven years (IRD, 2026).

• A 3% Hotel Accommodation Tax resumed on 1 January 2025, adding a line to every Hong Kong hotel bill (IRD, 2026).

• Greater Bay Area trips into Shenzhen, Guangzhou and the wider Pearl River Delta are routine, with their own travel documents, booking norms and duty-of-care questions.

• The real choice for a growing company is between a travel agency, a travel management company (TMC) and a booking platform. Match it to how often you travel and how much control finance needs.

What does corporate travel management mean for a Hong Kong company?

For a Hong Kong SME, the job is mostly control and record-keeping.

Corporate travel management is the system a company uses to book, control, pay for and report on business travel. For most Hong Kong SMEs it replaces three habits: booking on consumer sites, approving spend after the fact, and reconciling receipts at month-end. Done well, a trip is booked inside policy and approved before it happens. It's then reported cleanly, so the paperwork is ready when the Inland Revenue Department asks how a deduction was supported.

The firms that run it for companies are called corporate travel agencies or travel management companies (TMCs). Whoever runs it, the job is the same: who can book what, who approves it, how it's paid, and what the records show years later.

What does a travel management company do?

A TMC sits between your travellers and the travel suppliers, and keeps the record.

A travel management company (TMC) runs the practical side of business travel for a company. Most cover the same core jobs:

  • Booking flights, hotels and rail across many suppliers, in one place.

  • Applying your travel policy before a trip is booked.

  • Corporate or negotiated rates.

  • Handling changes, cancellations and disruption, with a person to call when a flight is cancelled late at night or a typhoon closes the airport.

  • Knowing where travellers are, which is where most duty-of-care plans start.

  • One invoice trail and spend reporting for finance.

Providers differ mainly in how they deliver this (through a consultant you call, a self-booking tool, or both) and in the size of company they're built for.

Why Hong Kong is different in 2026

Expect lighter invoice rules, a long record-keeping rule and a land border.

Hong Kong International Airport (HKG) is the hub. Cathay Pacific is Hong Kong's home carrier, and HK Express, the Cathay Group's wholly owned low-cost airline, covers regional routes. Typical regional business trips run to Singapore, Taipei and Bangkok, with long-haul legs to London and beyond. A lot of travel never touches the airport at all, because it crosses the land border into the Greater Bay Area.

No e-invoicing requirement, and records that last seven years

Hong Kong has no value-added tax or sales tax (FSTB, 2026). There's also nothing like Malaysia's MyInvois or Singapore's InvoiceNow: no government invoice format and no validation portal. Malaysia's e-invoice is mandatory for businesses with turnover of RM3 million or more (LHDN, 2026), and Singapore's InvoiceNow requirement reaches all GST-registered businesses in phases from 2028 (IRAS, 2026). That spares a travel programme a layer of process finance teams in Kuala Lumpur or Singapore have to build.

What doesn't go away is the record-keeping. Under section 51C of the Inland Revenue Ordinance, a business must keep sufficient records of its income and expenditure for at least seven years (IRD, 2026). Failing to do so without reasonable excuse can mean a fine of up to HK$100,000. Travel is deductible when it's incurred in producing chargeable profits, but that assumes you can still produce the invoices, itineraries and approvals years later.

So the compliance question in Hong Kong looks a long way ahead. Seven years from now, can you still show why a trip was booked, what it cost and who signed it off? A programme that keeps the whole trail in one place can answer that; a folder of consumer receipts usually can't. Our guide to cross-border travel compliance across APAC covers the rules next door.

A 3% Hotel Accommodation Tax is back

On 1 January 2025, Hong Kong reinstated its Hotel Accommodation Tax at 3%, ending a waiver in place since 1 July 2008 (IRD, 2026). It applies to every hotel and guesthouse stay in the city. Per night it's small: on a HK$1,500 room, it's HK$45. Across a year of visitors and staff staying in Central or Tsim Sha Tsui, it's worth building into hotel caps and reporting rather than discovering at reconciliation. Check how it applies to your own bookings with your tax adviser.

How do you build a corporate travel policy for a Hong Kong company?

Keep the policy to two pages and five questions.

A workable policy answers five questions before a trip is booked: who can travel, what they can book, who approves it, how it's paid, and what happens when something goes wrong. Keep it to two pages.

For a Hong Kong SME, a few specifics are worth writing down. Set the cabin by flight length: economy for flights under about five hours covers almost every regional trip from Hong Kong, and Greater Bay Area rail trips need a class too. Hotel caps should reflect real rates in Central and Kowloon, with the 3% accommodation tax on top, rather than one flat regional number. Then add a clear rule for trips into the mainland, where booking channels and payment differ and receipts come as fapiao, the mainland's official tax invoice.

The aim is to make the compliant choice the easy one. Applied at the point of booking, a policy catches an out-of-policy trip before it's booked, which is cheaper than arguing about it afterwards. Our guide to writing a corporate travel policy includes a template.

How do you control business travel costs without cutting trips?

Cost is easiest to control at the moment of booking.

Three levers do most of the work: corporate rates an individual can't get, reporting you can act on this month, and policy applied before booking (covered above). Rate access matters more than most finance teams expect. Negotiated airfares and hotel rates, pooled across many companies, often beat public prices, and a growing company rarely secures them alone.

The second lever is visibility. If finance can see spend and policy compliance as it happens, a question about this month's travel gets answered this month. That matters more in Hong Kong than in most places, because spend arrives in several currencies. There's HKD for local legs, RMB once a trip crosses into Shenzhen or Guangzhou, and SGD, TWD or THB across the region. Seeing it in one place keeps multi-currency travel from becoming a month-end project. Our guides to multi-currency travel spend and to when managed travel starts to pay go further.

Agency, TMC or platform

Pick the set-up by how often your people travel.

There are three common set-ups, and each fits a different stage of a company:

  • A travel agency suits occasional travel: a consultant books trips on request. Some add policy controls and reporting, and many smaller ones don't, so ask.

  • A global or regional TMC brings policy controls, negotiated rates, reporting and duty-of-care tools at scale, and most are built around larger programmes. Check minimum volumes and fees before you sign.

  • A booking platform puts booking and policy in one self-service tool, with people to call when something goes wrong.

Corporate travel providers with a Hong Kong office

What each provider publishes about itself on its own website, checked on 6 October 2026, in alphabetical order. It's a starting list, not a ranking. Providers whose sites don't show a Hong Kong corporate-travel presence are left out.

Provider

Type

Hong Kong presence

What it offers

Who it says it's for

Stronger at

Amex GBT

Global TMC with its own booking tools (includes CWT since 2025)

Office in Kwun Tong

Business travel, expense, and meetings and events

Not stated

Its own travel and expense software alongside events

ATPI

Global TMC

Office in Quarry Bay

Corporate travel with consultants and technology, plus events

Names finance, real estate, marine and sports clients

Sector depth; says it has 57+ years in Asia

BCD Travel

Global TMC

Office in North Point

Corporate travel management, traveller safety tools, savings work with procurement

Travel and procurement teams

Global reach; says it serves clients in 170+ countries

Connexus Travel

Regional TMC, formerly Swire Travel

Headquartered in Hong Kong

Business travel management, reporting, cost control and events

Not stated

A long Hong Kong track record and an after-hours team

CTM

Global TMC

Asia head office in Tsuen Wan

Travel programmes with pre-trip approval, traveller tracking and risk alerts

Start-ups to global enterprises

A regional network run from Hong Kong

FCM Travel

Global TMC

Office in Causeway Bay

Air, hotel, car, rail, visas, reporting and duty of care

Large and multinational programmes (its site cites AU$5m+ a year)

Multinational coverage; says it's in 97+ countries

Trip.Biz

Booking platform with support (Trip.com Group)

Lists a Hong Kong office

Flights, hotels, trains, transfers and car rental, with approvals and reporting

Companies of any size

Mainland China and Asia content in one tool

Accomy is a platform of the third kind. It applies corporate rates at booking and enforces price caps by employee grade, and payments, multi-currency expense and corporate cards run through its Airwallex integration. Real people answer on WhatsApp, Line and WeChat. If you book a handful of trips a year, an agency is fine; once travel is regular and finance wants control, a platform earns its place. See how companies use Accomy, or compare corporate travel platforms across Southeast Asia.

What about duty of care and Greater Bay Area trips?

Treat Hong Kong and the Greater Bay Area as one programme.

Duty of care is a company's responsibility for its travellers' safety, and it applies to Hong Kong SMEs as much as to multinationals (our duty of care guide covers the basics). At a minimum, you should know where your people are, be able to reach them, and have a plan for when a flight is cancelled or a border rule changes. That's hard with consumer bookings, where nobody holds the whole picture. It's easier when one desk sits behind every trip.

Hong Kong also has a land border with the mainland, which most travel hubs don't. Trips into Shenzhen, Guangzhou and the wider Pearl River Delta are routine. Teams cross on the MTR East Rail to Lo Wu or Lok Ma Chau, by high-speed rail from West Kowloon, or by road through Shenzhen Bay or the Hong Kong-Zhuhai-Macao Bridge (ImmD, 2026).

Each crossing carries its own document rules. Staff who are Hong Kong residents of Chinese nationality travel on the Mainland Travel Permit for Hong Kong and Macao Residents, known as the Home Return Permit. Non-Chinese Hong Kong permanent residents can apply for a separate five-year permit for stays of up to 90 days, which doesn't cover working on the mainland (news.gov.hk, 2024). Other staff generally need a mainland visa unless a visa-free or visa-free transit policy covers their nationality, so check China's National Immigration Administration before each trip. Mainland trips also come with their own booking, payment and expense norms (HKTDC GoGBA, 2026). A team that crosses every week needs those handled once, as part of the programme.

Where to start

Write the policy first, then choose who runs the trips.

If you're setting this up from scratch, write the two-page policy first. Then pick the set-up (agency, TMC or platform) that matches your volume and border traffic, and run every trip through it, so spend and records land in one place for profits tax.

If you'd like to see this on your own flights, hotel caps and travel volume, we'll walk you through it.

Book a 30-min walkthrough

Frequently Asked Questions

What is corporate travel management?

Corporate travel management is the system a company uses to book, control, pay for and report on business travel. It covers the travel policy, the booking channel, approvals, negotiated rates, traveller support and spend reporting. In Hong Kong it matters most for record-keeping, because profits-tax records must be kept for at least seven years, and for duty of care on frequent Greater Bay Area trips. A company can run it through a travel agency, a travel management company or a booking platform, depending on how often it travels.

What does a corporate travel agency do in Hong Kong?

A corporate travel agency or travel management company (TMC) books flights, hotels and rail for a company's staff and applies the company's travel policy. It gives access to corporate rates and handles changes and disruptions. Many also track where travellers are and produce one invoice trail and spend report for finance. In Hong Kong, a good one also handles Greater Bay Area trips, where booking, payment and travel-document rules differ from a Hong Kong-only itinerary.

Does Hong Kong require e-invoicing for business travel?

No. Hong Kong has no VAT, GST or sales tax, and no e-invoicing requirement like Malaysia's MyInvois or Singapore's InvoiceNow. Instead, section 51C of the Inland Revenue Ordinance requires business records to be kept for at least seven years to support profits-tax returns and deductions. For travel, that means keeping invoices, itineraries and approvals in a form you can still produce years later, which is far easier when every trip runs through one channel.

Is there a hotel tax on business stays in Hong Kong?

Yes. Hong Kong reinstated its Hotel Accommodation Tax at 3% on 1 January 2025, ending a waiver in place since 1 July 2008 (IRD, 2026). It applies to every hotel and guesthouse stay in the city. Per night the amount is small (HK$45 on a HK$1,500 room), but across a year of staff and visitors it adds up. Build it into your hotel caps and reporting, and confirm how it applies to your own bookings with your tax adviser.

How long do Hong Kong companies need to keep travel records?

At least seven years (IRD, 2026). Section 51C of the Inland Revenue Ordinance requires a business to keep sufficient records of its income and expenditure for seven years after the transactions they relate to. Failing to do so without reasonable excuse can mean a fine of up to HK$100,000. In practice, keep the invoice plus the itinerary and approval that show each trip's business purpose. Keeping all three together is the simplest way to meet it.

Do staff need a visa for business trips to Shenzhen or Guangzhou?

It depends on who's travelling. Hong Kong residents of Chinese nationality use the Home Return Permit. Non-Chinese Hong Kong permanent residents can apply for a five-year permit for stays of up to 90 days, which doesn't cover work. Other staff generally need a mainland visa unless a visa-free or transit policy covers their nationality, and those policies change. Check each traveller with China's National Immigration Administration before you book, and write the rule into your travel policy.


Sources (checked 6 October 2026)

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